Terms and Conditions

The terms and conditions below govern your use of the MyMasjidRewards website. MyMasjidRewards is operated by My Masjid Rewards Limited, Company Registration Number [Company Registration Number]. When MyMasjidRewards is mentioned below, it will refer to My Masjid Rewards Limited and will cover its employees, directors, or shareholders.

These terms and conditions concern the use of the website, including the use of the online offers, gift cards, and other saving options on the website. This includes the use of MyMasjidRewards, the processes of purchasing this, and other services that may be provided by MyMasjidRewards. Please read through the terms and conditions carefully. If you do not agree with any of the terms and conditions, do not use this website. If you do use the website, your conduct indicates that you agree to be bound by the terms and conditions and do not hold MyMasjidRewards or any of its employees, directors, or shareholders accountable for any information contained or not contained within the website and any services that it provides.

1. MyMasjidRewards provides discount codes for companies offering goods and services. The transactions that take place with these companies are done through their external sites and thus are not completed on the MyMasjidRewards website. Therefore, it is the companies that are responsible for the transaction security on any purchases made.
   
   
2. MyMasjidRewards reserves the right to remove any user from the site, freeze their account, and revoke their membership without prior warning if it feels the member is a breach to security or could be in the future.
   
   
3. MyMasjidRewards reserves the right to remove any user found to be abusing the discount codes or any other call to actions provided and ban them from the website. This can be conducted without consent of the member.
   
   
4. Registered members are responsible for the safekeeping of usernames and passwords and must make sure that they take all necessary steps not to disclose information to unauthorised users. MyMasjidRewards reserves the right to ask any of its members to change their password at any point it deems necessary to protect the account.
   
   
5. Members must make sure that their information is correct and up to date at all times. If any change of status occurs, members are required to update their account or inform MyMasjidRewards of any changes. Please see the Privacy Notice as to the information that we will hold on you.
   
   
6. All companies listed on the MyMasjidRewards website reserve the right to add, amend, or withdraw their offer at any time.
   
   
7. Should an offer not work and not provide a discount, it is up to the member to contact MyMasjidRewards to notify and report this. If a member continues with their purchase without the discount, then the member has authorised the transaction with no discount, and it will be down to the company’s discretion as to whether they provide a refund on the discount amount.
   
   
8. MyMasjidRewards displays links and codes for companies wanting to offer a discount to members of the service. All information on an offer page is provided directly by the company themselves, and therefore MyMasjidRewards cannot be held responsible for any errors. This includes if an offer is not working, a link is out of date, or the company text is incorrect.
   
   
9. Other advertisements contained on the MyMasjidRewards website contain materials created and submitted by third parties. MyMasjidRewards does not accept liability for this material or any issues that may arise from this.
   
   
10. The MyMasjidRewards website contains links to third-party websites that are not maintained or controlled by MyMasjidRewards. While MyMasjidRewards does pick its companies carefully, it cannot be held liable for any material on these sites and any illegal or wrong information on these sites and/or establishments.
    
    
11. MyMasjidRewards uses cookies to track the sales made on third-party websites by members. No personal data is passed to third-party websites, and we use member ID numbers that have no relationship to personal details to track with. By signing up to MyMasjidRewards and agreeing to these terms and conditions, you agree for MyMasjidRewards to put these cookies on your computer/device. Please see the Cookie Policy for full details on the cookies that we use and the purposes of each.
    
    
12. Laws governing the terms and conditions on this website shall be subject to the laws of England and Wales. These shall exclusively govern the interpretation, application, and effect of all the above permissions, exclusions, licenses, and conditions of use.
    
    
13. MyMasjidRewards endeavours to ensure the service it provides is free from defects though it is not responsible or liable for any consequential errors or omissions within the service.
    
    
14. All trademarks referred to on this website are acknowledged as the property of their respective owners. MyMasjidRewards, its directors, and its employees cannot be liable for any copyright or trademark infringements.
    
    
15. MyMasjidRewards is paid by some of the retailers featured on our service when a member makes a purchase. When you click through to a retailer from our service, your browser may redirect you via an affiliate network that drops a cookie on your computer. The cookie stores tracking information so that when you visit a retailer via our service, any purchases made will result in the retailer knowing that this purchase has been referred by MyMasjidRewards. The retailer will then send us information about your purchase. No personal information such as your name or email address is involved in this process. While we do not drop the affiliate network cookie, we just wanted to tell you about it before you use our service to make a transaction.
    
    Physical MyMasjidRewards Cards:

16. Cards are posted to the address that the member provides on their application. Once this card has left the MyMasjidRewards offices, it is held by a courier service and delivered to the address provided. MyMasjidRewards is not responsible for loss or non-arrival of post once the card has left MyMasjidRewards’ property.
    
    
17. Members are responsible for the safekeeping of their card and must make sure that they do not lose their card. If a card is lost or stolen, members must inform MyMasjidRewards and make them aware of this. New cards can be purchased for £4.99 (admin fee).
    
    
18. The £4.99 payment fee is an admin processing fee, paid by a member for the MyMasjidRewards Team to process their card application. Once paid, this admin fee is valid for a 12-month period, during which the member needs to provide the relevant information to process their card application. If this time period lapses, then this fee will be non-refundable. If, after liaising with the MyMasjidRewards team, it is deemed that the member is not eligible, then they will be refunded in accordance with the MyMasjidRewards refund policy.
    
    
19. All members must provide their own ID. Each card and membership is intended for the exclusive use of one specific individual (named on the account), and the website and offers must be used solely by that individual. In order to maintain the security and integrity of the platform, any accounts found to be in violation of this policy may be disabled or subject to further investigation. MyMasjidRewards reserves the right to take appropriate actions to ensure compliance with these terms and conditions and safeguard the benefits of its members and partner businesses. Please note that any misuse of accounts or attempts to share membership privileges with unauthorised individuals may result in immediate termination of the membership. Our primary goal is to provide a fair and equitable experience for all members, and we rely on the cooperation and responsible use of the platform by all users.
    
    
20. Non-arrival of MyMasjidRewards Cards must be reported to us within a 90-day period. Outside of this three-month period, cards will be classed as lost, and a new card application will require a payment of £4.99.
    
    
21. MyMasjidRewards is not responsible for non-arrivals of any post sent to us.